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Your visit will be coded as a “medical eye examination” whenever you are being evaluated or treated for a medical condition or symptom that you bring up, eye problems you tell our staff about, or a condition that the doctor finds during the examination. Examples that will necessitate your visit being submitted to your medical insurance (i.e. BCBS, Aetna, Humana, UHC, Medicare Part B, or Cigna) include headache, diabetes mellitus, eye irritation, dry eyes, allergies, flashes, floaters, contact lens intolerance, glaucoma, cataract, eye muscle imbalance, “lazy eye”, macular degeneration, and others. Please note that if you have diabetes mellitus, and would like us to send a letter to your primary care physician regarding your eye examination, the visit will be coded as a “medical eye examination”.
If you experience an eye emergency (i.e. conjunctivitis/pink eye, experiencing flashes of light or unusual floaters, foreign object in your eye, etc), please call us before you head to urgent care...we will work you in the same day! Dr. Neff also treats, manages and monitors many other medical conditions that affect your eyes.
Dr. Neff is an optometrist. Doctors of Optometry (O.D.s) are the independent primary health care professionals for the eye. Optometrists examine, diagnose, treat, and manage diseases, injuries, and disorders of the visual system, the eye, and associated structures as well as identify related systemic conditions affecting the eye.
Over the last ten years Dr. Neff has built relationships with some very talented specialists. If Dr. Neff determines that you need surgery or treatment from a specialist (i.e. retinal specialist, cataract surgeon, LASIK surgeon, vision therapist, oculoplastic surgeon), she will refer you to one of these trusted colleagues or to a physician of your choice.
A refraction is a vision test that determines your best-corrected visual acuity with eyeglasses. This is a measurement that the doctor takes with an instrument called a phoropter that holds corrective lenses in front of your eyes. While you look at the eye chart through the phoropter, the lenses are adjusted until the clearest vision is achieved. You may hear the doctor say something like, “which is better, lens one or lens two,” for example. The refraction is a vital test to the care of your eyes because it allows for assessment of your current eye health and the detection of eye diseases. With it, we may provide you with a prescription for updated glasses or it may be required by insurance plans to determine if you qualify for particular eye procedures such as cataract or laser eye surgeries.
Even though this is a vital test to the care of your eyes, the refraction is a non-covered service through Medicare, Tricare, and many other insurance plans. Unfortunately, they do not differentiate between “medical refractions” and refractions performed solely for the purpose of providing glasses. We are required to charge for this service regardless of whether insurance will pay. There is a fee of $40.00 for this test that you will be asked to pay at the time of your visit. As a courtesy to our patients, we file this charge to the insurance companies. If your insurance plan should reimburse our office for this test, we will refund you the difference. If you wish to forego the refraction, please inform us BEFORE we begin doing any testing of your eyes.
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